0.52 (+2.31%) 
We are committed to the best practices of good governance
We continue to work towards leading best practices in corporate governance and transparency, providing our stakeholders with honest and accurate information about our performance and activities, both through this report and in the various ESG ratings and indices in which we participate.
We are committed to promoting responsible business management, both in our own activities and throughout our entire value chain, by conveying our commitments and fostering responsible and sustainable conduct in our business relationships with clients and suppliers.
At Fluidra, we ensure compliance with international recommendations and best practices in corporate governance, constantly reviewing and updating our standards.
The primary mission of the Board of Directors is to approve the Company’s strategy and the necessary organization for its implementation, as well as to oversee and ensure that management meets the set objectives while respecting the Company’s purpose and social interest.
We are committed to the best practices of good governance
We continue to work towards leading best practices in corporate governance and transparency, providing our stakeholders with honest and accurate information about our performance and activities, both through this report and in the various ESG ratings and indices in which we participate.
We are committed to promoting responsible business management, both in our own activities and throughout our entire value chain, by conveying our commitments and fostering responsible and sustainable conduct in our business relationships with clients and suppliers.
At Fluidra, we ensure compliance with international recommendations and best practices in corporate governance, constantly reviewing and updating our standards.
The primary mission of the Board of Directors is to approve the Company’s strategy and the necessary organization for its implementation, as well as to oversee and ensure that management meets the set objectives while respecting the Company’s purpose and social interest.
Cybersecurity
Cybersecurity is vital in today’s digital era. Our organization faces growing cyber threats that can compromise confidential data, disrupt operations, and damage our reputation. For this reason, it is crucial to adopt a comprehensive and unified cybersecurity strategy that covers all aspects of an organization’s operations.
The strategic plan is based on identity and access management, data and operations protection, safeguarding IoT products, and securing the Company’s devices.
Risk Culture
Aware of the critical importance that efficient management of potential risks and opportunities has for the proper development, achievement of objectives, and future plans of any company, at Fluidra, we have made this area the backbone of our operations.
Each year, we update the Group’s corporate risk map. In 2023, a total of 34 risks and 15 opportunities were identified and assessed, incorporating the new CSRD requirements regarding double materiality into the analysis.
We Promote Ethical Behavior
Our company culture is characterized by a commitment to respecting human rights and promoting responsible business conduct in all our activities and business relationships, including those with clients and suppliers.
We provide all our stakeholders with a confidential channel through which they can raise any inquiries, seek advice, or report irregularities related to the laws applicable to Fluidra, as well as the principles and values contained in the Code of Ethics, the Supplier Code of Ethics, or the regulations that implement them.
Responsible Supply Chain Management
The goal in responsible supply chain management is to develop strong and lasting relationships with our product and service suppliers, fostering close communication to create mutual value, based on transparency, honesty, and social and environmental responsibility.
To ensure effective integration of our sustainability commitments into supply chain management, in 2023 we defined a new supplier segmentation, incorporating criteria based on country risk related to human rights and other critical sustainability aspects.
Each year, we establish a program of evaluations and audits aimed at deepening the verification of compliance with our standards in environmental, social, governance, and financial matters. Our primary focus is on critical direct suppliers, as they are the only ones over which Fluidra has full visibility. However, some Tier-2 suppliers have also been included as part of our product lifecycle analysis projects.
A Customer-Centered Model
At Fluidra, we are committed to helping our customers grow their business by providing quality products and innovative services. We are also dedicated to creating the perfect pool and wellness experience for end-users, maximizing their enjoyment and well-being.
We ensure that our products are available both online, where consumers research and shop, and in local pool stores and large retailers, where they seek expert advice before making a purchase.
As part of our business model, we consider it essential to listen to the opinions and experiences of each of our customers, as it allows us to understand their needs and expectations and incorporate them into the daily decision-making processes within the Organization.
This is the foundation of our Voice of the Customer (VOC) program and our relationship survey, which help us gather customer feedback, analyze their needs and experiences, and take the necessary actions to achieve the highest standards of satisfaction in the quality of our products, services, and processes from their perspective.
Sustainability Indices
Transparency is at the heart of our Sustainability strategy. For this reason, we participate in and are evaluated annually by various sustainability indices and ratings, which assess our environmental, social, and governance (ESG) performance. Based on the results obtained, we develop action plans to integrate best practices in these areas and continue advancing in ESG.
